HDMI port and no display
Tell us whether the glass is cracked, the image has lines or dark patches, or touch response has changed. Panel choice and cost depend on the exact model.
See relevant repair guidance →PlayStation 5 HDMI, power, overheating, USB and selected board-level faults assessed locally in Bristol.

A PS5 that shows no picture can have a damaged HDMI port, cable/display issue or a deeper board fault. Power and overheating symptoms can also have several causes. We inspect the console and reproduce the fault before recommending component replacement so you are not paying for guesswork.
Console repair times vary more than common phone repairs because diagnosis, disassembly and board-level work can take longer. If a part needs ordering or the fault is intermittent, the team will give a realistic update rather than promising a same-day result that cannot be supported.
Tell us whether the glass is cracked, the image has lines or dark patches, or touch response has changed. Panel choice and cost depend on the exact model.
See relevant repair guidance →Tell the team the exact device model and what you have noticed, so they can explain the most useful next step.
Tell the team the exact device model and what you have noticed, so they can explain the most useful next step.
Try a known-working compatible cable and adaptor. If charging remains unreliable, the port, battery or internal circuitry may require diagnosis.
See relevant repair guidance →Tell the team the exact device model and what you have noticed, so they can explain the most useful next step.
Note whether the device vibrates, lights up or becomes warm. A blank display and a board-level power fault need different diagnostic checks.
See relevant repair guidance →Prices, turnaround, value and parts can vary by model and condition. We aim to explain the factors that matter before a sale or approved repair.
A physically damaged HDMI connector can often be replaced with specialist soldering equipment, but board pads and surrounding components must also be checked for damage.
Dust, fan issues, airflow, thermal interface problems or board faults can contribute to overheating. Cleaning alone is not automatically the answer to every heat-related shutdown.
Bring the console itself and mention any previous repair attempts, liquid exposure or physical damage. For display faults, confirm the HDMI cable and television/monitor work with another device if possible.
We keep the process practical and make the final decision clear before you commit.
Share the exact model, what happened and which functions still work. This helps us avoid selecting the wrong repair or part.
Union Street and Gloucester Road have separate workshop queues. Select the branch you intend to use.
We review likely causes, relevant tests and compatible parts; diagnosis may be needed before a final quotation.
We review likely causes, relevant tests and compatible parts; diagnosis may be needed before a final quotation.
Relevant functions are checked where the device condition allows, with collection and aftercare explained.
Union Street BS1 and Gloucester Road BS7 have separate booking systems and changing workshop availability.
5 Union Street, Bristol, BS1 2DD
55 Gloucester Road, Bristol, BS7 8AD
Useful detail from an independent Bristol repair and technology team, written to help customers make a sensible decision rather than to fill a page with generic keywords.
Console faults should be diagnosed before assuming that an HDMI port or power supply is the only issue. Impact can damage board pads around a connector, while overheating or no-power symptoms can have several different causes. For repair enquiries, describe what happened before the fault appeared, whether the device has been repaired before and which functions still work. For buying or selling, give the exact model, storage, colour and condition. Good information at the start reduces wasted journeys, incorrect parts and unrealistic estimates.
For games console support, common questions can involve HDMI, power, overheating, USB, storage and board faults. A symptom is not always the cause: for example, a device that will not charge may have debris in the port, a worn battery, damaged connector or board fault. Inspection and testing are sometimes necessary before a final diagnosis is possible.
A reliable quotation should identify what is known and what still needs diagnosis. Prices can vary by model, part quality, complexity and hidden damage. When more than one suitable replacement option exists, we aim to explain the practical differences in quality, features, cost and expected result. The customer can then choose an option that suits the device, intended use and budget.
Many common jobs may be available on the same day when the correct part and technician are available, but this is not a blanket promise. Liquid damage, intermittent faults, board-level work, uncommon models and parts that need ordering can take longer. If timing matters, confirm availability with the selected store before travelling.
Back up important information before handing over a damaged or unstable device whenever possible. Standard hardware work often leaves customer data in place, but no repair business can guarantee data preservation in every fault scenario. Customers should keep banking passwords, one-time security codes and unrelated account credentials private. Where a passcode is genuinely required for testing, ask why it is needed and change it afterwards if appropriate.
For repairs, function testing should be relevant to the work completed. Existing unrelated faults or damage should remain separate from the repair being authorised. If diagnosis reveals a materially different problem or price, the customer should be contacted before additional approved work proceeds.
Used devices and repaired devices should not be described as “like new” unless the actual condition supports that claim. Where battery condition, cosmetic wear or included accessories vary by unit, the product listing or engineer should explain the exact details. This is more useful than applying one generic claim to every phone, laptop or accessory.
Selected refurbished devices can go through a broader quality inspection covering relevant functions, but the checklist does not replace the individual product description. Condition grade, battery information, warranty terms and included accessories still need to be clear for the actual item.
Phone Shop Bristol operates through two physical Fone Revive locations: 5 Union Street, Bristol BS1 2DD and 55 Gloucester Road, Bristol BS7 8AD. Repair bookings are store-specific because the branches have separate queues and stock. For a particular phone, laptop or accessory, branch availability can change during the day, so checking before travel is sensible.
The business has served the Bristol community since 2015. That history is useful because customers can return to a physical shop for after-sales support rather than relying only on an anonymous online seller. We are an independent third-party repair and technology business; manufacturer affiliation or authorised-provider status is not implied.
Qualifying repairs and products carry the stated limited warranty, with statutory consumer rights unaffected. A repair warranty is intended to address a covered technical fault with the supplied repair; new impact, cracked glass, liquid ingress, misuse and unrelated faults are not automatically covered. Product warranty also depends on the item and the terms shown at purchase.
Keep the receipt, repair reference or order number. If something appears wrong after collection, contact the original store and describe the issue before arranging further work elsewhere. Clear records make it easier to identify the original job, fitted part and applicable aftercare. If you are uncertain about coverage, ask the team before paying for another repair.
Practical answers based on the service, product or location described on this page.
Ask on WhatsAppSelected PS5 HDMI faults can be assessed for connector or board-level repair, subject to inspection and parts availability.
Often the cause can be diagnosed, but no-display symptoms can come from the HDMI port, surrounding circuitry or other faults.
Overheating and shutdown faults can be assessed. The correct repair depends on the actual cause, not just cleaning.
Turnaround depends on diagnosis, parts and whether board-level work is needed. The store can provide an estimate after assessment.
BOOK THE CORRECT BRISTOL STORE
Each store has its own repair queue. Choose the location you plan to visit.