Daily Tech Tip 18: The best time to prepare for a missing phone is while it is still in your hand. Device-finding services, backups and account recovery can protect both data and access.
Why this matters
A strong passcode and activation lock make unauthorised use harder, while a recent backup helps you continue on a replacement device.
Safe steps to try
- Enable Find My iPhone, Find My Device or the manufacturer’s equivalent.
- Use a strong passcode and biometric lock.
- Confirm the phone appears in your account’s device list.
- Keep a recent backup and store account recovery details safely.
- Record the IMEI separately from the phone.
What to avoid
- Do not remove a missing phone from your account until recovery and insurance decisions are complete.
- Do not meet an unknown finder alone.
- Do not trust messages claiming the phone was found if they ask for your password.
When to stop and get help
If the phone is stolen, use the official lost mode, contact the network and report the theft where appropriate. Do not attempt to bypass safety procedures to recover it personally.
Device finding, activation lock and backup must be enabled before the phone disappears to provide the strongest protection.
For model-specific advice, see our device security advice.
This general maintenance guidance cannot diagnose an individual device. Stop using equipment that is swollen, smoking, burning, severely overheated or electrically unsafe.