Shop quality-selected phones, laptops and accessories with clear product information, Bristol collection options and local after-sales support.
Product pages show price, condition information, warranty details and local-support options where applicable. Contact the team before travelling for a specific model or same-day collection.
Practical Bristol buying advice shown after the products so customers can browse first and research in more depth when they need it.
Confirm the exact Galaxy model and storage because similar names can use different displays, chipsets and accessories. Check cosmetic grade, network status, battery information and what is included with the individual device.
Stock changes between Union Street and Gloucester Road. “In stock” online does not always mean the exact colour, grade or variation is physically ready at both branches, so confirm branch collection if you are travelling for one specific item.
For pre-owned devices, cosmetic grade describes appearance; it should not be used as a shortcut for every functional detail. Read the individual product description and photographs, and ask about material marks, battery information and included accessories where those details affect your decision.
Selected refurbished devices may receive a broader inspection, but accessories such as chargers and cables are not described as having a “150-point device inspection”. Claims are kept relevant to the product type.
Qualifying products include the warranty stated on the listing or at purchase, with statutory rights unaffected. Keep your receipt or order reference. If a fault develops, contact the original store or the website team so the product can be identified and the appropriate next step explained.
Phone Shop Bristol by Fone Revive has served Bristol since 2015 and operates two physical stores, giving customers a local place to return for support.
Collection may be available from 5 Union Street, BS1 2DD or 55 Gloucester Road, BS7 8AD when the chosen item is held there. For time-sensitive collection, confirm the branch before travelling. Delivery choices and payment methods are shown during checkout and can vary by order value or payment provider.
Student offers apply only to eligible repairs and selected accessories under the current terms. Business and bulk enquiries can request quantity pricing and a VAT invoice where applicable.
Battery condition varies by individual used phone. Where battery health data is available, it should be considered together with age, usage and overall condition. If a battery does not meet the standard intended for sale or replacement is appropriate, a compatible aftermarket battery may be fitted depending on the model and available part choice.
If the exact battery fitted matters to you, ask the store team before purchase. We prefer to confirm the real unit rather than apply one battery promise to every used phone.
If you have an old device, you can request a provisional valuation before visiting. Final value depends on model, storage, cosmetic and functional condition, account/security status, ownership checks and current demand. A quoted estimate is not final until the device has been inspected.
Reusing suitable devices can extend their useful life, but we avoid presenting “eco-friendly” as a blanket product feature. The important customer information is the actual condition, function, warranty and suitability of the item being purchased.
Useful answers about current prices, stock, condition, compatibility, warranty, Bristol collection and selling your old device.
Ask Before You BuyProduct cards read their price and stock status from the current WooCommerce catalogue. Prices and availability can change, so the individual product page and checkout are the definitive information at the time you order.
A grade describes cosmetic appearance, not that a pre-owned device is new. Read the exact listing and photographs for marks, screen condition and included items; product-specific information takes priority over a general grade description.
Battery condition varies by individual unit, model and age. Check the product listing for any battery information provided and ask about the exact unit before collection if battery health materially affects your decision.
Network status should be confirmed on the individual listing or with the store before purchase. Do not assume every used phone is unlocked solely because another device of the same model is.
Included accessories can vary. Check the listing for the charger, cable, box or other items supplied with that exact product and ask before ordering if an item is essential.
Qualifying devices include the warranty stated on the listing or sales documentation. Warranty does not cover new accidental, liquid or misuse damage and does not replace statutory consumer rights.
Check the device connector, required charging standard, supported wattage and whether a compatible cable is included. For laptops, the voltage and USB-C Power Delivery requirements can be especially important.
Use the connector on the exact device, not only the brand name. Product generations can use different ports. Bring the device or model number to the store if you cannot identify the connector confidently.
No. Charging speed is limited by the device, charger, cable and the charging standard they share. A larger headline wattage does not guarantee that a particular phone or laptop can use it.
USB Power Delivery is a charging standard used by many USB-C devices; PPS is an adjustable-power feature used by some fast-charging devices. Check that the device, charger and cable support the required standard rather than relying on the plug shape alone.
Check both connector ends, length, data-transfer requirement and supported power. Higher-power USB-C charging can require a suitably rated cable, while some low-cost cables are intended mainly for basic charging.
Match the exact device model and screen shape. Check case compatibility and whether the protector affects an in-screen fingerprint sensor, camera cut-out or touch response where those features apply.
Use the price shown on the individual product page and confirmed through the cart or checkout for the order you place. A screenshot, search result or older cached page may not reflect a later catalogue update.
Not necessarily. Website stock can cover the current catalogue while branch allocation varies. Confirm the exact model, colour, storage or accessory with Union Street or Gloucester Road before a time-sensitive collection.
Wait for the relevant order or store confirmation before travelling. A stock enquiry or basket does not by itself guarantee that the item has been reserved at a particular branch.
Contact the team with the receipt or order reference and a clear description of the issue. The item may need inspection so the appropriate remedy can be confirmed under the applicable warranty and consumer-law terms.
BOOK THE CORRECT BRISTOL STORE
Each store has its own repair queue. Choose the location you plan to visit.