iPhone and Android repairs
Ask about the exact model, condition or fault so the advice is relevant to your device.
Clifton customers can use either of our two physical Bristol stores for phone, MacBook and laptop repairs, with clear booking routes and local aftercare.

Phone Shop Bristol does not claim a physical branch in Clifton. Customers from Clifton can choose between Union Street in the city centre and Gloucester Road in Bishopston depending on the route that suits them. This page exists to explain the real store options rather than pretending there is a Clifton storefront.
For repair bookings, select the actual branch you plan to visit. Union Street uses track.phoneshopbristol.com/book-repair and Gloucester Road uses pos.phoneshopbristol.com/book-repair. If you are unsure which branch has the required part, contact the team before travelling.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Ask about the exact model, condition or fault so the advice is relevant to your device.
Prices, turnaround, value and parts can vary by model and condition. We aim to explain the factors that matter before a sale or approved repair.
Use the store maps and live directions rather than relying on a “near me” page that hides the actual location. Both branches provide repair, buying and selling support.
Common repairs may be available the same day, but part stock and technician workload vary. Booking ahead is the best way to check.
Warranty or follow-up support can be handled through the relevant Bristol store, subject to the repair or product terms.
We keep the process practical and make the final decision clear before you commit.
Good information at the start reduces delays and avoids the wrong part or valuation assumption.
The exact route can vary by model, condition, parts and diagnostic findings.
The exact route can vary by model, condition, parts and diagnostic findings.
The exact route can vary by model, condition, parts and diagnostic findings.
The exact route can vary by model, condition, parts and diagnostic findings.
Union Street BS1 and Gloucester Road BS7 have separate booking systems and changing workshop availability.
5 Union Street, Bristol, BS1 2DD
55 Gloucester Road, Bristol, BS7 8AD
Useful detail from an independent Bristol repair and technology team, written to help customers make a sensible decision rather than to fill a page with generic keywords.
The exact model, condition and symptoms matter. Similar-looking devices can use different parts, and a reliable quote should be based on the actual device rather than only a broad product family. For repair enquiries, describe what happened before the fault appeared, whether the device has been repaired before and which functions still work. For buying or selling, give the exact model, storage, colour and condition. Good information at the start reduces wasted journeys, incorrect parts and unrealistic estimates.
For device support, common questions can involve screen, battery, charging, power, camera, audio and board-level faults. A symptom is not always the cause: for example, a device that will not charge may have debris in the port, a worn battery, damaged connector or board fault. Inspection and testing are sometimes necessary before a final diagnosis is possible.
A reliable quotation should identify what is known and what still needs diagnosis. Prices can vary by model, part quality, complexity and hidden damage. When more than one suitable replacement option exists, we aim to explain the practical differences in quality, features, cost and expected result. The customer can then choose an option that suits the device, intended use and budget.
Many common jobs may be available on the same day when the correct part and technician are available, but this is not a blanket promise. Liquid damage, intermittent faults, board-level work, uncommon models and parts that need ordering can take longer. If timing matters, confirm availability with the selected store before travelling.
Back up important information before handing over a damaged or unstable device whenever possible. Standard hardware work often leaves customer data in place, but no repair business can guarantee data preservation in every fault scenario. Customers should keep banking passwords, one-time security codes and unrelated account credentials private. Where a passcode is genuinely required for testing, ask why it is needed and change it afterwards if appropriate.
For repairs, function testing should be relevant to the work completed. Existing unrelated faults or damage should remain separate from the repair being authorised. If diagnosis reveals a materially different problem or price, the customer should be contacted before additional approved work proceeds.
Used devices and repaired devices should not be described as “like new” unless the actual condition supports that claim. Where battery condition, cosmetic wear or included accessories vary by unit, the product listing or engineer should explain the exact details. This is more useful than applying one generic claim to every phone, laptop or accessory.
Selected refurbished devices can go through a broader quality inspection covering relevant functions, but the checklist does not replace the individual product description. Condition grade, battery information, warranty terms and included accessories still need to be clear for the actual item.
Phone Shop Bristol operates through two physical Fone Revive locations: 5 Union Street, Bristol BS1 2DD and 55 Gloucester Road, Bristol BS7 8AD. Repair bookings are store-specific because the branches have separate queues and stock. For a particular phone, laptop or accessory, branch availability can change during the day, so checking before travel is sensible.
The business has served the Bristol community since 2015. That history is useful because customers can return to a physical shop for after-sales support rather than relying only on an anonymous online seller. We are an independent third-party repair and technology business; manufacturer affiliation or authorised-provider status is not implied.
Qualifying repairs and products carry the stated limited warranty, with statutory consumer rights unaffected. A repair warranty is intended to address a covered technical fault with the supplied repair; new impact, cracked glass, liquid ingress, misuse and unrelated faults are not automatically covered. Product warranty also depends on the item and the terms shown at purchase.
Keep the receipt, repair reference or order number. If something appears wrong after collection, contact the original store and describe the issue before arranging further work elsewhere. Clear records make it easier to identify the original job, fitted part and applicable aftercare. If you are uncertain about coverage, ask the team before paying for another repair.
Practical answers based on the service, product or location described on this page.
Ask on WhatsAppNo. Our physical stores are at Union Street BS1 and Gloucester Road BS7. Clifton customers can use whichever branch is more convenient.
It depends on your route and the required part. Check maps or contact the team before travelling.
Yes. Choose the actual store first, then use that branch’s direct booking system.
Yes. The business provides repairs, selected refurbished devices, accessories and local device valuations.
BOOK THE CORRECT BRISTOL STORE
Each store has its own repair queue. Choose the location you plan to visit.