Start on Phone Shop Bristol. Choose Union Street or Gloucester Road so your repair reaches the correct team. You can also send the model and fault before your visit.
Use the branch that is most convenient for you. Each store has its own repair queue and booking system.
5 Union Street, Bristol, BS1 2DD
Monday: 8:00am–7:00pm Tuesday–Saturday: 8:30am–7:00pm Sunday: 10:00am–5:00pm
Hours may change for bank holidays. Please confirm before travelling.55 Gloucester Road, Bristol, BS7 8AD
Monday–Thursday: 9:00am–6:00pm Friday–Saturday: 9:00am–6:30pm Sunday: 10:00am–5:00pm
Hours may change for bank holidays. Please confirm before travelling.For now, the two branches finish appointment entry in their existing booking systems. We are not claiming the full booking form is hosted on this domain.
BS1 Union Street or BS7 Gloucester Road.
Use the exact device model and symptoms. Tell us about previous repairs or damage.
Prices and timing depend on model, parts and diagnosis; approval comes before additional work.
How to choose your Bristol store, prepare your device and understand the next step.
Ask on WhatsAppUnion Street / Broadmead, BS1 2DD uses track.phoneshopbristol.com/book-repair.
Gloucester Road / Bishopston, BS7 8AD uses pos.phoneshopbristol.com/book-repair.
You can contact the team first with clear photos and any model information you can find. An exact model usually makes price and part checks more accurate.
A booking records your request. Parts, technician availability and the final turnaround can still need confirmation by the chosen store.
Yes, walk-ins are welcome subject to current workload and part availability. Booking first can reduce unnecessary waiting.
Back up important data where possible and bring any charger or accessory needed to reproduce the fault. Do not share passwords or banking credentials unnecessarily.
BOOK THE CORRECT BRISTOL STORE
Each store has its own repair queue. Choose the location you plan to visit.