Repair enquiry
Send the device model, fault, damage photos and preferred store.
Phone Shop Bristol · Fone Revive
Contact Phone Shop Bristol and Fone Revive
Choose the right contact route for a repair, trade-in, online order, warranty question or store visit.
✓ Clear quotation before work✓ Two Bristol stores✓ Qualifying repair warranty
Need help choosing?Send the model and fault on WhatsApp.Message the team →
Designed around the customer journey
Send the information that helps us answer quickly
Include the exact device model, the service or order involved, the store visited and a short description. For visible damage, attach clear photographs. Do not send passwords, bank details or account recovery codes.
Phone Shop Bristol T/A Fone Revive is an independent third-party repair and technology business. Manufacturer affiliation or authorised-provider status is not implied.
What this page covers
Choose the right next step
Each option is written to answer a real customer question and lead directly to booking, shopping or store support.
Trade-in valuation
Send model, storage, condition, faults and front/rear photographs.
Online order support
Include order number, purchaser name and a concise description of the issue.
Warranty support
Include receipt, repair date, original store and current symptom.
Broadmead store
5 Union Street, Bristol, BS1 2DD. Convenient for the city centre and Broadmead.
Gloucester Road store
55 Gloucester Road, Bristol, BS7 8AD. Convenient for Bishopston and North Bristol.
Simple and transparent
How the process works
Clear information at the start reduces delays, unsuitable parts and unexpected decisions later.
Start a booking →- 1
Choose call or WhatsApp
Use a call for urgent clarification and WhatsApp for photos and model information.
- 2
Give the reference
Include booking, repair receipt or order number where available.
- 3
Wait for confirmation
Complex queries may need the correct store or technician to review the details.
- 4
Travel after checking
Confirm part availability and current opening hours before a special journey.
Why customers need this page
Trust signals that support a decision
✓One repair contact number
✓Clear store addresses
✓Order and warranty routes
✓No sensitive information requested by message
Quick WhatsApp enquiry
Send the details once
Complete the fields below. The button creates a WhatsApp message; it does not store the information on this webpage.
Frequently asked questions
Useful answers before you visit
For model-specific advice, send the exact model and clear photographs.
Which store should I contact?+
Contact the store that handled the repair or sale. For a new enquiry, choose the most convenient location and state it in the message.
Can I send photos on WhatsApp?+
Yes. Clear photos often help with model identification, damage assessment and provisional quotes.
What information should I not send?+
Do not send passwords, passcodes, bank details, one-time codes or full identity documents through an unsecured chat.
Can I confirm today’s opening hours?+
Check the current Google Business Profile or contact the store before travelling, especially on bank holidays.
Ready when you are
Book, message or visit a Bristol store
Broadmead: 5 Union Street, BS1 2DD · Gloucester Road: 55 Gloucester Road, BS7 8AD.
Service gallery
See the type of service and support available
Images are illustrative of the repair environment and service category. Store appearance and individual technicians may differ.
Before you book or buy
Useful points customers should know
This section is included to make the page more practical, transparent and conversion-friendly.
Pros
- Clear expectations improve trust and reduce misunderstandings.
- Customers can compare repair, replace or trade-in options more easily.
- It becomes easier to choose the right store, timing and service route.
Things to be aware of
- Not every repair can be quoted perfectly before diagnosis.
- Physical, liquid or hidden impact damage can affect the final recommendation.
- Opening hours, parts availability and turnaround can change over time.
Best next step
- Use WhatsApp or the booking page to send the exact model and fault.
- Back up important data where possible before any repair visit.
- Ask for clarification if you need to understand parts, price or warranty terms.