If you find a flaw in the phone, you can return it within 7 days after purchase. We will replace it with the identical phone purchased and repair it at no cost to the client; however, if the customer decides to return the device to Phone Shop Bristol, postal costs will apply. If Phone Shop Bristol determines that the phone is in good working order and has been properly returned, your reimbursement will be completed in 5 working days. For further information on returns/replacement on orders, please see the GOV.UK (www.gov.uk) website Accepting returns and offering refunds: the legislation.

If you wish to return things from your purchase for any reason, please send an e-mail to the Phone Shop Bristol sales department at info@phoneshopbristol.com with all information (phone specifics) as well as an explanation of why you would want to return your order, as well as your contact information.

A (a). Yes, you have the option to cancel your phone purchase before paying for it.
b). However, if you have already completed the transaction, you may still cancel it by providing us all the specifics of the purchased model, as well as an explanation of why you want to cancel it and its contact information.
c). Also, while the order is still in Phone Shop Bristol ownership and until the order or request for delivery is not handed over to a courier service, the order can be cancelled without incurring any additional expenses.

Alternatively, if the order or delivery request has already been submitted to the courier provider, you can still cancel it; however, you will be charged for all delivery fees and will be expected to ship the item and all accessories contained inside it unharmed back to Phone Shop Bristol at your own expense. You will receive a refund within five business days once FoneRevive receives the order in good condition.

Of course, You Can Buy a phone in three easy instalments in Store Only

You can’t return screen protectors unless they’re defective or the wrong size.

We can only accept returns on headphones if they are defective due to hygienic concerns we cant return.

If there is a natural issue, such as the item abruptly stopping operating, we will try to fix it for free, but we can only replace it within 7 days of purchase. However, if there isn’t a natural defect, we won’t be able to help. For a period of 12 months, phones are covered by a warranty.

A: Standard delivery charges apply.

Yes, you may make a backorder by sending us an email or calling us.

A: We only provide a click-and-collect service in Bristol.

All of our phones are used and original, Please Read Each Description on the product. Most of the Phone Pay As Go so You can put any sim card. If it’s lock it will mention in the description of the product

Phone Shop Bristol sells both new and reconditioned phones. The availability of new phones is contingent on inventories. We make every effort to ensure that all of our refurbished phones are extensively investigated, tested, and restored in order to bring them as near as possible to their brand new counterparts in terms of function and aesthetics.

All handsets are sent with the battery and charger in either their original packaging or a new non-branded white box; in most cases, other accessories such as headphones and other items are included, but we can only guarantee the battery and charger. Because all handsets are thoroughly inspected, tested, and reset by our specialists, all Mobile Phones Direct devices come with a minimum 6-month guarantee. A fantastic option to acquire the most up-to-date phone for a low price!